Returns & Exchanges

Volcom offers a flexible return policy allowing you to return unworn and unwashed merchandise within 30 days of purchase for a full refund or exchange. We strive to ensure your gear fits your lifestyle perfectly, or we will make it right.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Select your reason for return and download the prepaid UPS shipping label provided by our system to ensure tracked and secure transit.

• 3.
  Pack Your Gear

  Place the items in their original packaging with tags attached, seal the box securely, and affix the printed return label to the outside.

• 4.
  Drop Off and Refund

  Drop your package at any authorized UPS location; once our warehouse receives and inspects the items, your refund will be processed within 7-10 business days.